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Pipedrive specialist for SMEs

All your clients, quotes and meetings in one place.

We set up Pipedrive for you. One system for your whole team:

  • Client contact and meetings
  • Quotes and follow-up
  • Delivery after the sale
  • Your foundation for AI
  • Live fast, with a guarantee*
Sales pipeline
Lead
North Installations
Draft quote
East Studio
Call back
Quote
South Builders
Follow up tomorrow
West Advisory
Awaiting approval
Deal wonProject created
Example, fictional companies

Pipedrive Authorized Partner

An official Pipedrive partner

FortCRM is an Authorized Partner of Pipedrive. We set it up the way your team works, from first lead to delivery, and make sure you use the features that make the difference.

Pipedrive Authorized Partner

What Pipedrive does for your team

  • Email sync

    Your mailbox connected to Pipedrive. Every email lands with the right contact and deal.

  • Calendar sync

    Meetings from Google or Outlook show up in Pipedrive, and the other way round.

  • Meeting scheduler

    Clients pick a time through your booking link. No back-and-forth emails.

  • WhatsApp

    Hold and log conversations with clients from within Pipedrive.

  • Nova: AI notes

    Nova takes notes of your client meetings and prepares the next steps.

  • Automations

    Tasks, emails and updates run by themselves, based on what happens in a deal.

  • Campaigns

    Newsletters and email campaigns from Pipedrive, sent to the right group of customers. See who opens and clicks.

  • Projects

    After the sale: planning, tasks and delivery in the same system. A won deal becomes a project in one click.

  • Reporting

    Dashboards with your pipeline, expected revenue and results per rep.

  • Mobile app

    Everything at hand on the road, including logging a meeting right after a visit.

AI and integrations

Pipedrive as the foundation for AI

AI is only as smart as the data underneath. When everything is right in Pipedrive, AI works for your whole team: in the system itself, in your own AI assistant and in your other software.

01

AI in Pipedrive

  • Nova prepares meetings, takes notes and lines up next steps. It suggests updates to your deals and you approve them. Nova is included in every plan.
  • Sales Assistant answers questions about your clients and deals in plain language.
  • Email and reports. AI writes and summarises emails, and builds a report from a single question.
02

Your own AI on Pipedrive

  • With the official Pipedrive connection (MCP), Claude or ChatGPT works directly with your Pipedrive data.
  • Ask things like: "Which quotes have been open for more than two weeks?"
  • Let AI update deals, schedule activities and convert leads. You stay in control.
03

Everything talks to each other

  • Pipedrive is the hub. We connect it to your accounting, website, email, calendar, phone system and planning.
  • That way, automations run across systems.
  • Example: quote accepted, invoice ready in your accounting, project created and the team informed. No retyping.

Get the foundation right first, then add AI.

Sound familiar?

What we hear at almost every growing business

“Follow-up happens when there's time.”
Requests and orders come in every day, but everyone handles them differently.
“Only the person who was there knows.”
One deal takes five conversations. What was discussed is known only to whoever was in the room.
“What did we agree again?”
Agreements live in emails, notepads and people's heads. Looking them up costs time, and sometimes a client.

Our approach

From first call to a team that uses it

  1. 01

    Introduction

    A 30-minute call about how you work today and what you want to achieve.

    An honest answer on whether Pipedrive fits.

    Book your intro call
  2. 02

    Design

    In your own words, we map how a request becomes a customer, and an order becomes a project.

    A setup plan your team recognises.

  3. 03

    Setup and automation

    FortCRM sets up Pipedrive, migrates your data and builds the automation around it.

    A working Pipedrive, ready to use.

  4. 04

    Training and go-live

    Your team learns to work in your real situation, not in a demo. You are live within 6 weeks of the start.

    Your team works in Pipedrive.

  5. 05

    Steering

    After 60 days we check together whether your team is actively using Pipedrive. If not, you get an extra training session for free.

    Usage that lasts.

After that: the ambition review

What works, what doesn't, and what the next step is. That way Pipedrive grows with your business. Part of every SLA.

Packages

Choose how much you do yourself

Three ways to work with us. All three are built with Pipedrive as the source of truth.

After that you choose a maintenance plan, from €595 per month.

60
day guarantee

Our guarantee

Live on time and in use. Otherwise we stand behind it.

  • Not live within 6 weeks while your requirements were in order? Then you pay no licence fees for the overrun.
  • After 60 days we check together whether your team is actively using Pipedrive.
  • If not, you get an extra training session for free.

Both guarantees apply to Fully managed and Shared.

About us

Two people, over twenty years of system implementations combined

Joost Smaardijk

Strategy and guidance

Joost Smaardijk

Makes sure the project adds up: strategy, sales, guidance and project management. Previously 15 years as a project lead on SAP programmes.

Connect on LinkedIn
Joost Beers

Implementation and technology

Joost Beers

Builds the setup, automations, integrations and workflows, and optimises processes. Delivered three full Pipedrive implementations in the past three years, including migration. Before that, seven years as an IT business consultant.

Connect on LinkedIn

FAQ

What people ask us up front

How long does an implementation take?

You are live within 6 weeks, provided your requirements are in order. Live means: delivered, tested against what we agreed and your team is trained. If we miss that, with Fully managed and Shared you pay no licence fees for the overrun.

Why Pipedrive?

Pipedrive is simple enough to use every day and powerful enough to grow with you. That second part is why teams keep using it.

Can Pipedrive manage projects too?

Yes, with Projects. A won deal becomes a project in one click, with phases, tasks and planning, and all client information carries over. Projects is included in the Premium plan and up; on lower plans it is an add-on. We set it up as part of your project.

What if my team doesn't use it?

That is what the usage guarantee is for. After 60 days we check together whether your team is actively using Pipedrive. If not, you get an extra training session for free. Applies to Fully managed and Shared.

What does it cost?

Self-directed costs from €4,950, Shared from €7,950 and Fully managed from €12,950. After go-live you choose an SLA: Basic €595, Plus €1,250 or Max €2,450 per month. All excluding VAT. After the first call you receive a proposal.

Contact

Book a 30-minute call

We look at what Pipedrive can do for your team. If it is not a fit, we will tell you honestly.

Pick a time

Request a demo or ask a question?

We reply within one working day.

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